1. Scope
This Privacy Policy explains how personal data is collected, processed, stored, and shared when you use this website and related services.
2. Data We Collect
We may collect:
- Account details (name, date of birth, email, phone, address),
- Verification documents (identity and proof-of-address files),
- Payment and transaction records,
- Device, browser, and technical usage data,
- Communication records with support.
3. How We Use Personal Data
Your data is processed to:
- Create and manage your account,
- Verify identity and comply with legal obligations,
- Process payments and withdrawals,
- Prevent fraud, abuse, and unauthorized access,
- Provide support and service notifications,
- Improve platform quality and performance.
4. Legal Basis
Data is processed under applicable legal grounds, including:
- Contract performance,
- Compliance with legal and regulatory obligations,
- Legitimate interest (security, fraud prevention, service integrity),
- Consent where required.
5. Data Sharing
Personal data may be shared with:
- Payment processors and financial institutions,
- Identity and fraud prevention providers,
- Regulatory, legal, or supervisory authorities where required,
- Technical vendors acting on behalf of the operator under data protection obligations.
6. Data Retention
Data is retained only as long as necessary for legal, regulatory, operational, and dispute-resolution purposes. Retention periods may vary depending on account status and jurisdiction.
7. Security Measures
Reasonable technical and organizational safeguards are used, including encrypted transport channels, restricted access controls, and monitoring against suspicious access attempts.
8. Your Rights
Subject to local law, you may request:
- Access to your personal data,
- Correction of inaccurate data,
- Deletion where legally permitted,
- Restriction or objection to processing,
- Data portability where applicable.
9. International Transfers
If data is transferred across borders, appropriate safeguards are applied to protect personal information in line with legal requirements.
10. Cookies and Tracking
The website uses cookies and similar technologies for functionality, security, analytics, and preference management. See the Cookie Policy for details.
11. Policy Updates
This Privacy Policy may be updated periodically. The current version published on this page is the controlling version.
12. Contact
For privacy-related requests, contact support through official support channels on the website.
